To download your images, login to your gallery using the password provided in your gallery notification email. Hover over any image within your gallery near the top left corner and the menu button will appear. Select the Download Button. Choose "All available originals" to download ALL of your pictures. Please see image below. Your download should automatically start after you click the download button. Your files will be saved within a folder named with your last name. This folder is usually within the "DOWNLOADS" file on your computer. The files are large to ensure optimal image quality. Please be patient when downloading. You can watch your online slideshow while you wait. :) IMPORTANT: PLEASE MOVE THE FILE FROM YOUR DOWNLOAD FOLDER TO A NEW LOCATION AND BACKUP YOUR IMAGES. It is important that you have a backup copy. Your images will be available to download for ONE MONTH ONLY. I do not store images long term to make room for new clients. You may burn your images to a CD or external drive or use online file storage. Ordering your prints now will also help in ensuring you have a copy of your photos. I am available by email at any time if you have questions about or trouble downloading your files. I hope you enjoy your images for years to come!